UNDER THE PATRONAGE OF H.E. SHEIKH MOHAMMED BIN ABDULRAHMAN BIN JASSIM AL THANI, THE PRIME MINISTER AND MINISTER OF FOREIGN AFFAIRS,

QTM 2021 CONFERENCE

In support of the tourism development and recovery efforts of Qatar and the world, a great line-up of experts and industry leaders shared insights and best practices during the three-day conference, entitled “Tourism Development and Management Conference”. The conference was attended by Senior Level Executives and Decision Makers from the tourism sectors including Tourism Professionals, Academics, Researchers, Policymakers, Consultants, Government Officials, Students, and other professionals from the tourism’s complementary industries.

DAY 1

CONFERENCE SPEAKERS 2021

PRELIMINARY CONFERENCE AGENDA

DAY 1 - TUESDAY, NOVEMBER 16, 2021

CONFERENCE

WELCOME REMARKS:
Conference Chairperson: Nick Pilbeam, Founder and Managing Director, Reficere Consulting International

INAUGURAL SPEECH: H.E. The Minister, Ministry of Commerce and Industry

11:30

KEYNOTE SPEECH

11:55

Regulatory Panel Discussion - Road to Recovery and How the Future Look Like
• Dr. Cristina Ortega Nuere, Chief Scientific and Operating Officer, World Leisure Organization (WLO)
• Rick Enders, Cluster General Manager, JW Marriott Marquis City Center Doha
• H.E. Ridwan Hassan, Ambassador of the Republic of Indonesia to the State of Qatar

12:20

Networking Break

13:00

SESSION 1 - Sustainable Tourism & Development
Speakers:
• Nigel Fell, President, World Tourism Association for Culture & Heritage (WTACH)
• Philippe Francois, President, World Association for Hospitality and Tourism Education
and Training (AMFORHT) • Ariella Kageruka, Head of Tourism and Conservation, Rwanda Development Board
• Florian Sengstschmid, CEO, Azerbaijan Tourism Board

14:00

Conference Closing

15:05

Networking Break

16:40

Country Presentation Talks: AZERBAIJAN

17:00

GLOBAL VILLAGE PERFORMANCE

INDONESIA

18:40

THAILAND

19:30

RUSSIA

19:40

Closing Remarks

20:00

DAY 2 - WEDNESDAY, NOVEMBER 17, 2021

CONFERENCE

KEYNOTE SPEECH

11:00

CEO Panel Discussion: Behavioral Changes of Consumers and Hiring and Retention of Employees in Travel, Tourism and Hospitality Industry
Speakers:
• Emad Abu Jalala, CEO, Gulf Adventures
• Philippe Francois, President, World Association for Hospitality and Tourism Education and Training (AMFORHT)

11:25

SESSION 1 - Tourism Education & Training
Speakers:
• Nigel Fell, President, World Tourism Association for Culture & Heritage (WTACH)
• Philippe Francois, President, World Association for Hospitality and Tourism Education and Training (AMFORHT)
• Dr. Cristina Ortega Nuere, Chief Scientific and Operating Officer, World Leisure Organization (WLO)
• Dr. Ivan Ninov, Executive Dean, Al Rayyan International University College (ARIU)
• Andrew Debattista, Senior Manager - Academic & Business Development, Institute of Tourism Studies

11:55

Networking Break

13:00

SESSION 2 - Innovation & New Trends
• Sergey Sukhanov, CEO, Corporation Tourism - RF, JSC

14:00

Conference Closing

15:05

TALKS

Country Presentation Talks: Perspective of Tourism in the Dominican Republic and the Region Following the Pandemic
• Hugo Rivera, Vice Minister of Economic Affairs and International Cooperation,Dominican Republic Grupo Punta Cana

15:10

Country Presentation Talks: RWANDA DEVELOPMENT BOARD
• Ariella Kageruka, Head of Tourism and Conservation

15:40

Networking Break

16:40

GLOBAL VILLAGE PERFORMANCE

KYRGYZTAN

17:00

DOMINICAN REPUBLIC

17:25

TANZANIA

17:35

PORTUGAL

17:50

INDONESIA

18:20

THAILAND

18:40

Closing Remarks

19:00

DAY 3 - THURSDAY, NOVEMBER 18, 2021

CONFERENCE

KEYNOTE SPEECH

11:00

Panel Discussion: Tourism Investment & Financing
Speakers:
• Nuno Anahory, Chairman, Fórum Portugal Qatar
• Nigel Fell, President, World Tourism Association for Culture & Heritage (WTACH)

11:25

SESSION 1 - Tourism Marketing & Destination image
Speakers:
• Dr. Hussain Sunny Umar, Managing Director, Maldives Halal Travel Guide
• Nuno Anahory, Chairman, Fórum Portugal Qatar
• Tom Starr, Vice President of Global Sales, travel audience GmbH - an Amadeus Company

11:55

Networking Break

13:00

SESSION 2 - Tourism Experience Management
Speakers:
• Emad Abu Jalala, CEO, Gulf Adventures • Nick Wilkinson, Regional Vice President for Business Development MEA, Norwegian Cruise Line

14:00

Conference Closing

15:05

TALKS

Country Presentation Talks: Tourism Opportunities in Tajikistan
• Tojiddin Jurazoda, Chairman, Tajikistan Ministry of Tourism

15:10

Country Presentation Talks: AFRICAN TOURISM BOARD

15:40

Country Presentation Talks

16:10

GLOBAL VILLAGE PERFORMANCE

THAILAND

18:15

TANZANIA

18:30

Closing Remarks

19:00
CONFERENCE ENQUIRY FORM









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